What it has become: A platform built for the everyday
What began as a digital tool for a specific project is now a stable, multi-tenant system that is ready for more. New processes? Different stakeholders? Additional clients? No problem.
Because the architecture behind it was designed so that expansion isn’t an exception, but part of the concept.
What really moved us forward
Thinking in terms of platforms means building in further development
From the very beginning it was clear: this platform doesn’t need to be “finished” – it needs to be able to move forward. That’s why it was built so that new requirements are not a rebuild, but an extension.
Tenant portal as bridge builder
It’s more than just a digital frontend. The portal relieves site management and tenant communication, creates transparency for tenants and makes participation easy. Also for target groups that are often overlooked.
And: It also takes the pressure off property owners. Because they barely have to deal with tenant issues anymore – the portal handles it for them.
CMS for independence
Content can be managed and rolled out internally by the editorial team. No extra loops. This allows Renowate to control content quickly and directly – without detours through third parties.
Flexibility = system principle
Standard processes form the foundation. But what matters is the space for individual workflows – because reality is rarely standard.
UX that doesn’t need explanation
Tenants, site managers, tenant communications – they all find their way around. Fewer questions, fewer errors, and more focus on the core business.
And now? From case to solution for others
Next level: tenant portal – grown from practice, built for more
What started as a specific solution for a concrete scenario has proven itself in day-to-day operations and now shows what more is possible. The portal runs reliably in multi-client operations and is currently being developed further so that it can also be used in other contexts. Not by rebuilding everything – but by building on what has already proven itself in practice.
Voice agent: It speaks when it makes sense
The bot is live, it works – and is used where it clearly reduces process effort. The integration with telli is running, and further areas of application are currently being specified.
Conclusion
The digital platform for Renowate is part of day-to-day operations. It supports where processes are complex, requirements dynamic, and target groups diverse. And it shows: good technology is created where people think ahead, test, and continue to develop together.
Missed part 1? Let's catch up, so much has happened!
And if you want to know all the details, you can find the detailed case study on our collaboration with Renowate here!
